Marianne Pettifor is a customer experience management consultant, author and humorous public speaker who originally studied to become a comedian at the Royal College of Music and Drama. These days the only stage she appears on is as a public speaker for the business community.

Helping companies build a more customer focussed culture through consultation and public speaking, her lively, informative and attention-grabbing talks hold her audience spellbound with her anecdotal approach to delivering hardcore information plus a few interesting stories to tell about customers.