A simple way to increase soft sales it to raise the morale of your team.

High Morale ensures better customer service which leads to an increase in soft sales; raising morale is an essential part of your customer care as a profit source strategy.

Identifying and understanding the motivational needs of your team is the first step and it is often the simplest of things that raises your team members morale.

Encouraging cooperation not competition within the team is also important and will create a one team spirit which is vital for customer care to become a profit source for your business.

This could be a good time to plan for 2026.